Employees spend 25% of their time just looking for information. Every week, 42% of people use the wrong information to make decisions, requiring rework. And with the economic downturn, there is an even greater urgency to improve business productivity.

Yet, you probably work smarter today than you did a few years ago — or even last year. Technology has the potential to significantly increase business productivity as well as reduce costs. The rise in globalisation has opened access to new talent, expertise and resources that have energised businesses... in fact, two thirds of workers are now located in growth markets. Social networking capabilities allow us to tap into partner and customer thinking. And people increasingly have "anytime, anywhere" access to their applications, information and resources.

Employees are ready, they know their jobs and have valuable ideas... it's the processes that haven't kept up. Organisations and businesses around the world are recognising that they need to reinvent their infrastructures and processes to allow their people to collaborate with each other, their customers and their partners; to foster creativity and problem solving and to enable the very act of enterprise. If we can create businesses as smart as our employees, we can make more informed decisions, leverage deeper relationships, improve business productivity and develop more connected, agile and effective processes.