Welcome to PFIKS Support

At PFIKS we take pride in maintaining long-standing relationships with our customer base. PFIKS provide technical resource that is committed to delivering fast resolution of day to day incidents to ensure optimal system performance. We are continually working to detect and identify ways to reduce the number of incidents to assist with the smooth running of implementations.

The PFIKS Service Desk is the initial contact point for clients to report issues, ask for information or request changes to be made to their systems. Our experienced team is dedicated to responding in a timely manner and is focused on achieving operational efficiencies for our clients.

What PFIKS support can do for you?

Provide expert technical knowledge
Work with you to resolve daily incidents
Identify/diagnose and fix underlying issues
Customise your systems
On-Site Technical assistant
Monitoring your servers
Remote assistant
Up to date Software/Hardware updates

Supported Technologies

PFIKS Support staff is highly experienced and work with the following vendors to provide the best level of support for our customers:

Support Contacts

PFIKS Support Customers can contact the Service Desk Supervisor should they have any queries regarding Support issues.

PFIKS Service Desk can be accessed via http://supportdesk.pfiks.com