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PFI Knowledge Solutions is a systems integrator that specializes in developing advanced content management and knowledge solutions for clients. PFIKS provides Consultancy, Design, Procurement, Software Development, Technology Integration and Managed Services to its clients.

We are the leading UK specialist in applying Knowledge Management technologies to provide practical and innovative solutions, which help our clients to efficiently solve business problems related to managing and organising information and enabling communities across dispersed locations or between business partners.

Our solutions cover:-

  • Enterprise Content Management Systems
  • Advanced content aggregation and Search applications
  • Voice Analytics
  • Intelligence Systems
  • Knowledge and Innovation Portals
  • Enterprise Collaboration

Our solutions address all market sectors, with leading clients spread across Legal, Criminal Justice, Defence, Commercial and Public Sector marketplaces

 

SOME OF OUR CLIENTS

These are a few of our clients who rely upon our services for their Knowledge Management solutions

i-CONTACT

Intelligent Contact Centres

Intelligent Contact Centres

Understanding the content and context of customer interactions such as telephone conversations, email, and Internet interactions, providing the power to analyze and use this data to react to customer trends – turning your contact center into competitive advantage



COMPLIANCE

ComplianceMeeting regulatory and business risk management requirements – while improving business efficiencies. A single source of the truth for compliance information whilst integrating with core enterprise applications



ENTERPRISE CONTENT MANAGEMENT

Enterprise Content ManagementContent rich web applications to control, manage, and share information, optimise business processes, and integrate with existing applications, enabling organisations to manage all of their information assets

Legal Notice

 

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